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Terms & Policies

Last updated: May 28, 2025

Welcome to Poket Marketing! We believe in clear communication, efficient service, and a frictionless experience. Below you’ll find our terms, policies, and important disclosures to ensure everything is transparent for you as a client.

Services Offered

Poket Marketing provides flexible, high-quality marketing support tailored for Founder Brands. Our services include branding, website design and development, content and copywriting, tech stack support, local SEO, and strategic marketing planning. We specialize in building strong, sustainable brand systems for growing businesses.

IMB™ Exclusive Offer: This is our signature marketing starter package designed for clients in the IMB™ program. It includes branded templates, copy frameworks, automations, and onboarding guidance, all delivered within 2 business days after receiving your client intake materials.

Payment Terms & Currency

All prices on our website are listed and charged in USD ($). Payments are securely processed via Stripe and are PCI-compliant. Your data is encrypted and protected by industry-standard security practices.

Fulfillment & Delivery Policy

  • IMB™ Exclusive Offer Delivery: Begins immediately on business days once we receive your complete intake form and client info. Delivery is typically within 2 business days.
  • Retainer Work & Custom Projects: Onboarding and service delivery begins within 1 business day after payment, during standard business hours.

Refund & Cancellation Policy

  • IMB™ Exclusive Offer: Due to the rapid delivery and digital nature of this package, all sales are final and non-refundable once the client provides intake materials.
  • Monthly Retainers: We offer flexibility with no long-term commitments. You can cancel at any time—no notice is required. Cancellations are processed immediately upon request.

Privacy & Data Protection

We respect your privacy. Any information you provide through our site or during onboarding is used solely to provide marketing services and project management support. We do not sell or share your data. We use:

  • Stripe for payment processing
  • Basecamp for project communication and file storage
  • Google Analytics and email marketing tools to improve our services and stay in touch

For full details, please view our Privacy Policy.

Contact Information

We’re here to help and make it easy to reach us:

  • Email: danielle@poket.marketing
  • Phone: (720) 376-2880
  • Mailing Address: Poket Marketing, 5550 E Michigan St. APT 3130, Orlando, FL 32822
  • Project Communication: All client projects are managed via Basecamp 2.0.

Service Availability

Our services are currently available to clients located within the United States only.

Promotions & Offers

Our featured promotion is the IMB™ Exclusive Offer, designed specifically for IMB™ LOs. This special offer is available on an ongoing basis unless otherwise stated. It cannot be combined with other offers.

Site Security & Payment Compliance

Poket Marketing uses HTTPS across our website, ensuring your visit is secure. All payments are handled by Stripe, a Level 1 PCI Service Provider. We do not store or process any card information directly.

Accepted Payment Methods

We accept all major credit cards including: Visa, Mastercard, American Express, and Discover.